Well Pump Coverage

Well Pump


We cover the major mechanical components of your well pump. Our coverage is for well pumps that provide the main water source for the home.

Covered

This pumps water from the well up into the home.
The drive coupling connects the motor to the pump.
This valve maintains the proper air pressure charge to prevent the pump from turning on and off too frequently.
This valve prevents backflow and is located between the discharge valve and the check valve.
These are anti-siphoning valves.
Pumps normally rotate in a direction that would unscrew plumbing fittings. The torque arrestor prevents that from happening.

Not Covered

We cover the well pump and associated components, but not the entire well itself. Here are some items that are not part of the pumping system.
This refers to air conditioning systems with a mismatched condensing unit and evaporator coil. Any licensed HVAC technician will recommend against installing or running a mismatched system. These systems have less efficiency and longevity.
These pumps pump water into holding tanks after filtration.
These components are for a system that uses well water for your HVAC system and is unrelated to pumping components that provide water to the home for drinking, bathing, etc.
This includes wiring from the control box to the pump. This exterior wiring is exposed to the elements and damage.
Our coverage is for technicians to repair or replace components, not for digging out the well, which requires heavy machinery.
These generally do not fail but are generally used in conjunction with parts of the system unrelated to the pump
Like most valves, these only fail due to damage and are usually used during maintenance. They are often found on holding tanks, which are not covered.
Maintenance is the homeowner’s responsibility. No coverage can replace preventative measures, and having a warranty does not mean that homeowners do not have to care for their appliances and systems. Read more about the benefits of HVAC maintenance here.
Valves are mostly used for servicing and diagnosing unit and should be replaced if they fail during maintenance. They don’t fail mechanically and are cheap to replace.
Just like drain-line stoppages and noise, Water leaks can be easily prevented by routine maintenance. Changing filters regularly and having annual maintenance can completely eliminate these issues.
Drain lines coming from an HVAC system should only contain water, so if these lines are clogged by algae or dirt, it’s a sign of improper installation or lack of maintenance. Unclogging these stoppages is generally cheaper than the cost of a service fee, and it’s easy to do yourself.
While a noisy air conditioner is not ideal, it’s an issue that is easily addressed by routine maintenance. During maintenance, technicians will lubricate and clean parts, minimizing or eliminating unnecessary noises.
Filters are made to be cleaned or replaced regularly and contain no moving or mechanical parts.
Heat exchangers are a closed system and are built to last. Most come with a 20-30 year guarantee, while others come with a lifetime guarantee. They only fail when they crack from water coming down the flue, which is something HVAC technicians monitor during routine maintenance.
These are part of the closed system and are usually changed when changing compressor coils or modifying the system.
Flue piping carries exhaust gases to the exterior of your home. It contains no mechanical parts and fail only if improperly installed or exposed to the elements.
Catches condensation coming off the evaporator coils. This is a pan that contains no mechanical parts.
These pans catch overflows under the coils. They contain no mechanical parts, and if maintenance is performed, the pans will drain properly.
These are the grills that are on the walls, floors, and ceilings of the home. They require nothing more than a screwdriver to replace and are much less than the cost of a service fee. Most do not contain moving mechanical parts.
These components are subject to extreme temperature changes and weather, and so may fail prematurely.
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