The work guarantee applies to the cost of parts and labor on any repair made by a technician who is fulfilling a service request for AFC Home Club, except for plumbing stoppages.
Why don’t we offer a work guarantee when a plumber clears a clogged drain pipe? No plumber or home warranty company can control what items go down your drain, so they can’t guarantee the issue won’t occur again.
For the same reason, we do not offer the work guarantee when we recommend that items be replaced. If the homeowner chooses to repair rather than replace the item, they will be liable for future repairs.
Keep in mind that a work guarantee covers a specific repair, not the entire item. For instance, if a technician replaces the compressor in the AC unit, but the following year the blower motor malfunctions, the blower motor would not be covered by a work guarantee. This is because no repairs had been performed on the blower motor previously.